Forrester: How Brands Can Livestream Successfully

There are many reasons live video has become the go-to tool for savvy brand marketers. The technical and financial barriers to entry have fallen, social platforms are prioritizing it in their algorithms, and audiences are attracted to it, according to a report from research group Forrester that shared how brands can livestream successfully.

Live video presents brands with opportunities to interact with customers in real-time and reach audiences that would be otherwise inaccessible. The Forrester report “Prepare to Support Video Livestreaming for Customer Experiences” says brands can livestream successfully and stand out from the competition with well-tested technology.

Live Video Has Become More Accessible

Once costly and challenging to deploy, the democratization of technology means that brands can execute live video easily with a smartphone, or an entry-level camera like the Mevo Plus, livestream’s live event camera. There’s no need for post-production work, reducing the overall cost of the technology. “It’s exciting that we have this canvas now and can lower the cost of video production,” Ryan Sullivan, senior vice president of performance services at media agency Performics, says in the report.

How Brands Can Livestream Successfully

While live video appears to be the latest tool in a marketer’s arsenal, Forrester notes that it’s important to know not just how to do it but how to set yourself up for a successful livestream.

#1 Start Small
Slow and steady wins the race. Instead of diving headfirst into costly equipment, start first with low-cost hardware like a smartphone and external microphone. As you begin to see success, you can invest in more sophisticated, but still easy-to-use, hardware like Livestream’s three-camera kit.

#2 Syndicate Your Live Video
If you already have a following on social media, start broadcasting to your existing audience. Then continue to expand your audience by syndicating your livestreams to other social platforms. You can do that with Livestream by streaming your video across multiple platforms simultaneously.

#3 Triple-Check Your Connectivity
Ensure you have a dedicated and reliable wifi or wired connection that no other device has access to, in order to reduce bandwidth fluctuation during your stream. “Livestream is able to auto adjust bandwidth and change our stream, according to what works best,” says Chad Reese, director of information technology at the Pro Football Hall of Fame. “If you’ve got a good bandwidth you can really pull off some spectacular things.”

Once You’re Doing Live Video Well…

#4 Expand Your Audience
Forrester pointed to Tough Mudder as an example of a brand doing it right. The endurance race events company turned to Livestream with the goal to attract audiences they weren’t able to previously reach. At most events, it broadcasts six feeds from on its own website, as well as a single stream on Facebook. Tough Mudder also promotes events across its social media channels, driving viewers back to its website. Its focused strategy attracted around 14.5 million unique views across Livestream and Facebook in 2016, with a website peak concurrency at 70,000.

#5 Interact with Your Audience in Real-Time
According to Mike Delgado, director of social media for Experian, interaction is really about “listening and figuring out what your community cares about.” The credit reporting agency hosts a live credit chat on Periscope daily, answering questions and giving advice on financial matters. On average, the livestream sees over 3,000 comments and 500 viewers each month.

Final Takeaway from Forrester

Livestreaming video gives brands a unique opportunity to get closer to their customers and interact more authentically with their audiences – now at an even lower price point. However brands still need to put in the legwork when it comes to testing and technology to take their livestreaming experience to the next level.

Learn more about Tough Mudder’s live video strategy in our case study or explore Livestream’s plans to get started.

Vimeo’s Best of 2018: Live streaming, OTT, and Stock

We spent our last broadcast for the year recapping and reflecting on our biggest launches from Vimeo Livestream, OTT, and Stock. Didn’t get a chance to catch us live? We’ve got a recap and event recording for you right here.

Industry stats on live streaming and OTT video

We kicked things off with a recap of some of the more impressive (and mind-boggling) statistics from the live streaming and OTT video industries:

Live streaming continues to rise:

 

OTT is on the up and up:

  • Today, 48% of viewers are more likely to start their viewing with an OTT service, such as Netflix, Hulu, or a DVR (StreamingMedia)
  • American households collectively watch more than 8B hours of content each month through connected TV devices (Nielsen)
  • 17.9M households will solely consume content via OTT in 3 years’ time (Video Advertising Bureau)
  • OTT revenues will reach $83.4B by 2021 (DigiDay)

 

Creators and businesses are investing more in content:

 

Catch up on the full event below, or read on to get a quick recap.

2018 updates from Vimeo Livestream

We sat down with Nathan Lundie of the Vimeo Livestream team to dive into some of the big launches this year — including new hardware and long-awaited software updates.

First, we gave a sneak peek of the Studio One switcher and encoder. Compact, powerful, reliable, and nicely priced at under $5,000, it’s a great piece of hardware for those looking to get started with live streaming with a minimal upfront cost.

Then, Nathan walked us through some of the new features in our Studio 5 software. We’ve launched new ways to deepen engagement with viewers, including adding comments from Facebook or YouTube into Studio graphics. You can now use a web page as a browser source in your live stream, too, meaning you have another way to share content to your viewers.

Vimeo Livestream also brought in features to help you produce amazing live events. Additional updates to Livestream Studio includes connecting with remote IP cameras through RTSP — a feature that’s been a long time coming! — as well as a full release of our macOS software.

Get an in-depth walkthrough of our Studio software and hardware updates in our on-demand webinar.

New features from Vimeo OTT

Megan Wright from the Vimeo OTT team shared several features that give creators autonomy over how and when they distribute (and monetize) their content, including the option to deliver and monetize live video.

Vimeo OTT now gives even more control over how you manage and prioritize your content. Not only can you schedule videos to publish in advance with time windowing, but you can see which of your videos perform best with the Top Videos tool.

We also introduced two new ways to better share content and engage with your audience.

1. Free video access: If you’d like to tease your content, you can now give customers free access to your channel for a limited amount of time.

2. Registration-based viewing: you can even make your channel free to review and registration-only, which is especially useful in nurturing and retaining your viewers.

Finally, for organizations that need an added level of privacy and security to their content, such as trainings and internal communications, Vimeo OTT now offers private portals. Customers who use Vimeo OTT’s private portals can also embed a Sli.do widget, to facilitate questions from employees and other participants. Learn more about our Sli.do integration and private portals here.

Affordable, beautiful stock footage

Stephen Nangeroni from Vimeo Stock joined us to talk about how SMBs and creators can utilize this new consumer product.

Vimeo Stock is the best platform to find top-notch stock footage from world-renowned creators. In our ongoing effort to put creators first, Vimeo Stock partners with members of the Vimeo community to bring their stock footage to the masses — contributors keep up to 70% of generated revenue from all Vimeo Stock sales.

You can browse Vimeo Stock for free, and Vimeo subscribers earn 20% savings on all stock footage.

While Vimeo Stock’s collection is currently invite-only, you can let us know you’re interested in licensing your footage by filling out this form.

 

While we’re proud of what we’ve launched this year, none of it would be possible with the support from the amazing members of our community. To everyone who’s used and shared feedback on Vimeo Livestream, OTT, or Stock this year — thank you.

We’ll continue building and improving our services to help you do more with video, and can’t wait to see what’s in store for 2019. Cheers!