Confidence and Uncertainty
Stuart Boardman, Senior Business Consultant, KPN Consulting, The Netherlands, and Co-Chair, The Open Group Open Platform 3.0 Forum
Economic and environmental crisis on the one hand and staggering new technological advances on the other are leading us to a new paradigm, in which traditional assumptions about business and organizational models no longer hold true. In the new model new products and services are developed and delivered by shifting partnerships of open, agile organizations. Two striking features of the new paradigm are the extent to which our business is conducted outside our own direct control and the degree of interdependence between the parties and the technologies used. It's a pipedream to imagine we ca can keep all of this under tight control. How then can we function with any confidence in a world which is constantly in change?
Information Technology has a double role in this new paradigm. On the one hand it is part of the "problem domain". MostMost Internet of Things (IoT) applications involve multiple devices communicating with each other and have significant dependencies on (Big) Data Analytics. Communication and the devices via which it takes place are increasingly Mobile, whilst the applications behind it often run in the Cloud. We harvest data from clickstreams and Social Media (and analyze it as Big Data) with no certainty as to the validity and meaning of that data. On the other hand it is this same technology that offers us a way to react in real time to the unexpected -- as long as we understand what it can't do. Is thishis frightening? Or just a bit scary? I will argue that the only way we can act with confidence in this new world is to let go of the need to be certain about everything, because that need leads to indecision and/or panic when the unexpected occurs. We have to establish behaviour (both human and automated) that enables us to make sensible decisions that we didn't program in advance, behaviour that mt makes the optimum use of both human and technological capabilities. We have to get used to, accept and even welcome the scary, because that's how we will learn and get better at what we do.
-- A different view on "being in control".
-- An approach for dealing with the unexpected.
-- The chance to discuss these topics and make their own contribution.
Stuart Boardman has some 25 years experience in IT and enterprise architecture. Before he was a practicing musician. Stuart is co-chair of the Open Platform 3.0 Forum and has been active in the Open Group since 1996, first in the SOA Work Group and later the Cloud Work Group and is a author or contributor for various Open Group publications.
Stuart runs KPN Consulting's enterprise architecture practice and work with clients on topics including Cloud, Enterprise Mobility, the Internet of Things and Security.
Co-creation is fundamental to Stuart's way of working. He knows he has more questions than answers and loves to explore ideas and problems with the widest possible variety of people. The best innovation is emergent.