Just Exactly What Is Going on in Business and Technology?
Andy Mulholland, Former Global Chief Technology Officer, Capgemini
Disruptive Innovation is occurring across not just business, or even social activities, but across society and government, as new low cost technologies become ubiquitous and pervasive in every aspect of modern life and culture. Technology is no longer solely the domain of the IT department! Exactly what this means to each of us individually is usually limited to our role and personal experiences in some subsets and its difficult to grasp how this fits in with the total picture. This plenary session aims to establish the scope, issues and goals for this meeting of the Open Group by providing a 'big picture' of what, where, who and why these changes are occurring as Business adopts new technologies in disruptive ways that create entirely new business competitive capabilities.
There is a direct parallel with the period of Disruptive Innovation that occurred twenty years ago with the advent of the PC, leading to Client-Server architecture and enterprise applications such as ERP. Business Process Re-Engineering was the name given to the innovative change in Business models as the internal back office processes were transformed and the IT organization and CIO were tasked with operating these new technologies for competitive business value. Today Tablets and Smart Phones with Cloud architectures running Apps and Services are the technology disruption capability and Business Innovation is focused on the Front Office and 'doing business' externally.
Most, if not all the attendees will find much to recognize as part of their current experiences, but for many it will be the first opportunity to understand how these are part of a much larger business and technology disruption and innovation. The ability to 'do business externally' has at its center of the concept of Boundaryless Business Process, it also requires alignment and integration with the existing IT architecture, and introduces new challenges for members. This plenary attempts to set the scene as to what mutually agreed standards and methods to extend the various aspects of the Open Group's activities need to be considered.
Andy Mulholland joined Capgemini in 1996, bringing with him thirteen years of experience from previous senior IT roles across all major industry sectors. In his former role as Global Chief Technology Officer, Andy was a member of the Capgemini Group management board and advised on all aspects of technology-driven market changes, as well as serving on the technology advisory boards of several organizations and enterprises. In 2006, Andy drew on his wealth of knowledge of Web 2.0 and Service Oriented Architecture technologies and co-authored the globally recognized book ‘Mashup Corporations’ with Chris Thomas of Intel, followed in May 2008 by ‘Mesh Collaboration’ with Nick Earl of Cisco as his co-author. More recently, Andy has published a third book in this series entitled “Enterprise Cloud Computing: A Strategy Guide for Business and Technology leaders” in 2010 co-authored with well-known academic Peter Fingar and one of the leading authorities on business process, John Pyke. The book describes the wider business implications of Cloud Computing with the promise of on-demand business innovation and as such was one of the first books to make the connection between the technology and new business models. In 2011 Andy was a contributing author to ‘Force.com’ subtitled ‘how to thrive in the new digital economy’ that described how Apps and Hosted Services could be harnessed by Business.
A popular speaker with many appearances at major events all around the World, and frequently quoted by the press, in 2009 Andy was voted one of the top 25 most influential CTOs in the world by InfoWorld USA, and in 2010 his CTOblog was voted best Blog for Business Managers and CIOs for the third third year running by Computing Weekly UK. Andy retired in June 2012, but still maintains an active association with the Capgemini Group